Plain-language summary
- Jornio helps adults share and understand progress; it does not provide emergency response or professional care.
- User content and offers of help may be incomplete, wrong, biased, or unsafe. Verify important information independently.
- Accepting a request does not verify the other person. Private conversations may be safety-scanned or reviewed when reported or flagged and are not promised to be end-to-end encrypted.
- Do not use Jornio to request money or paid help.
- If someone is in immediate danger in the United States, call 911. For suicide or mental-health crisis support, call or text 988.
This summary is provided for convenience. The complete disclaimer below applies.
1. Jornio's role
Jornio helps adults organize and share a real Journey: where it started, what changed, where it stands, what comes next, and how other people may follow or participate.
Jornio is not an emergency service, crisis line, medical or mental-health provider, therapy provider, legal service, financial or investment adviser, tax adviser, immigration service, charity, crowdfunding platform, marketplace, escrow service, employment agency, background-check service, or guarantee of help or results.
2. Emergencies and crisis support
Do not rely on Jornio for emergencies or urgent safety needs. Jornio may not review content or reports in real time and cannot guarantee an urgent response.
If you or someone else is in immediate danger in the United States, call 911 or contact the appropriate local emergency service.
For suicide, mental-health, or substance-use crisis support in the United States, call or text 988 or visit https://988lifeline.org/ Opens in a new tab.. Jornio is not affiliated with and does not control emergency or crisis services.
3. Sensitive Journeys
Jornio may contain personal stories about recovery, illness, mental health, family change, relocation, financial hardship, legal difficulty, career loss, abuse, or other sensitive experiences. These stories may provide valuable context and community, but they are not a substitute for qualified care, advice, or emergency support.
Use audience controls and content warnings where available. Avoid publishing medical records, government identifiers, financial credentials, exact addresses, private communications, or information about another person without permission.
Health-related User Content may receive additional privacy protections. See the Consumer Health Data Privacy Policy.
4. User-generated information is not verified advice
Content on Jornio is created by users. A user may be mistaken, unqualified, incomplete, biased, deceptive, or unsafe. Jornio does not endorse or verify every claim, credential, link, resource, or offer of help.
Do not rely on Jornio content as medical, mental-health, legal, financial, tax, immigration, investment, safety, or other professional advice. Consult an appropriately qualified professional who can assess your circumstances.
5. Participation and offers of help
Participation can include comments, reactions, Watch selections, joining a Journey community, and accepted personal conversations. A request, response, or unsolicited offer of help does not create a professional, fiduciary, employment, agency, partnership, or charitable relationship with Jornio.
No one is required to respond. Jornio does not guarantee that a person is who they claim to be, that help is suitable, or that a Journey will succeed. Use judgment, protect private information, and report pressure, manipulation, impersonation, or unsafe behavior.
6. Money and paid help
Jornio does not process payments, tips, donations, crowdfunding, paid help, paid introductions, subscriptions, escrow, or marketplace transactions.
Do not send payment credentials or money because of a Jornio comment, request, profile, or conversation. Report users who solicit money or attempt to bypass this rule.
7. External links
External links lead to services that Jornio does not control. A link does not mean Jornio endorses, verifies, sponsors, or guarantees the third party, its claims, or its security and privacy practices.
Do not provide sensitive information or transfer money through an external service unless you independently understand and trust it.
8. Private requests and conversations
Jornio does not offer open, random, or anonymous direct messages. Messaging in a new personal conversation starts only after an eligible adult accepts the other adult's chat request. A request may start from a profile and does not require a Journey. Joining a Journey community is a separate voluntary action; watching a Journey does not join its community.
Accepting a request does not verify the other person's identity, qualifications, intentions, or ability to help. Do not send payment credentials, government identifiers, medical records, passwords, exact addresses, or other information that is unnecessary for the interaction.
Jornio may use automated safety tools, and authorized reviewers may access relevant messages when a request or conversation is reported, safety-flagged, or reasonably needed for support, security, or legal compliance. Jornio does not promise end-to-end encryption. See the Privacy Policy and Reporting and Moderation page.
9. Reporting and blocking
Use Jornio's report and block tools if content or conduct appears unsafe, abusive, exploitative, deceptive, infringing, or otherwise against the Community Guidelines.
The Reporting and Moderation page explains what may happen after a general report and why Jornio does not promise a fixed response time for every report.
Use the urgent intimate-image removal process for non-consensual intimate imagery and the Copyright and DMCA process for copyright notices. For immediate danger, contact emergency services rather than waiting for Jornio.
10. Contact
Support and safety reports: Open the support form
Support email: support@cadenium.com
Privacy: privacy@cadenium.com
NCII removal: Start an urgent report